Help Desk Services
Versalign offers clients comprehensive help desk services in supporting the end-to-end management of evolving desktop environments. Through our outsourcing service clients have the ability to select the right service level to meet their business needs.
Versalign works with clients to best determine when and how to upgrade equipment, phase out old equipment, or roll in new technology that will help clients achieve their business objectives.
Versalign offers a comprehensive Asset Management service solution that helps clients regain control over hidden costs and better manage technology assets.
In business, you need to stay ahead of the competition. Faster PCs, improved monitors and enhanced printers are a necessity to gain competitive advantages. Refreshing desktop infrastructure, results in an inventory of older PC hardware. Therefore, old equipment gets pushed aside in cubicles, offices or illegally thrown away. This can result in valuable space being unused, or possible sanctions levied by the EPA.
Desktop Support Services
When problems that can’t be resolved remotely threaten your operations, turn to versalign for comprehensive desktop support. Our contract offerings ensure your mission-critical operation has complete access to the support services and products you need when you need them.
Network Support Services
Versalign offers clients’ high level expertise in supporting Microsoft BackOffice products within the Windows NT suite as well as Unix and Novell NetWare.
IMAC’s (Installations, Moves, Adds, Changes)
Versalign can help clients effectively track their infrastructure installs, moves, adds, and changes through our IMACs service.